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Bose SoundLink Color Bluetooth® Speaker II

Sold from 1970 – 2023

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Battery light is quickly blinking red

If the battery LED status indicator on your product is red and flashing fast, try the following:

Check for and install any available product updates.

Product updates keep your product working at its best. To determine if an update is available, run the Bose updater. The updater will let you know if your product is already up-to-date or if an update is available. For more info, see Updating the software or firmware of your product.

Try a different USB cable.

Try connecting your product with a different USB cable to determine if there is an issue with the first cable.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Try installing the update again.

If an update does not complete successfully, try installing the update again. For info, see Updating the software or firmware of your product.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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