A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
The pads on the earcups of your headphones can be replaced if they wear down over time. Find out how to attach a new set of ear cushions to your headset to ensure the best acoustic seal and comfort.
Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.
Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.
Computers have their own volume control. Learn how to set the volume level of a computer for use with your Bose system.
A computer remembers Bluetooth devices that were previously connected so it can quickly and easily reconnect to them. Removing this device memory forgets all currently stored devices and allows you to start a new list by connecting only the devices you want remembered.
Instructions on connecting your Bluetooth headphones to an In-Flight Entertainment System.
Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.
Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Computers let you select where you want sound play from, like a Bluetooth® speaker, headphones, internal computer speakers, or another connected audio device. Find out how to select the audio output device you want to hear.
A computer can show a list of Bluetooth devices that were previously paired and stored to memory. This memory helps the computer quickly reconnect to remembered devices.
If you own more than one Bose Bluetooth speaker or headphones, find information about connecting them together.
Find out how to use the Bose app to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Products you have added to your Bose Music account can be unlinked from your account. This helps organize the app if you no longer own or use a particular product.
The audio cable for you headset can be unplugged. This allows you to replace the cable, if necessary, or store the headset with bending the cable.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
You can give your Bose product a different name. This can be helpful, for example, to identify your product when multiple Bluetooth® products are listed in an app or device menu.
Deepen your connection to the world around you with Spotify. Easily get the audio you want—and need—in an instant.
You can quickly mute the sound playing through your product. This is useful, for example, if you need to switch your focus to another sound around you.
The transport controls of your product (i.e. play/pause, stop and skip forward/back) can control the audio playing on the connected device. This is useful to conveniently control playback of the connected device right from your Bose product.
If you have a Bose Music account, you can link compatible Bose headphones and smart speakers to your account. This lets you control products settings and features conveniently from your mobile device.
The free Bose Music app lets you set up your product, configure its settings, control streaming music, and more, all from your mobile device. Find out which Bose products work with the app and how to get it.
Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.
Find out how to charge the battery in your headphones so you can use them on the go.
The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you.
Fine tune your sound with the equalizer settings in the Bose Music App.
Modes are groups of settings that you can create and quickly switch between depending on your situation. There are multiple Modes available to start. You can also create your own Modes to quickly recall the different settings that work best for you.
Your product offers multiple different voice prompt language selections so you can hear audible messages from your product in your preferred language.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
The audible voice prompts that your system announce (e.g. battery status and connection prompts) can be turned on or off, depending on your preference.
Find out how to select or unsubscribe from communications you receive from Bose, like emails and app notifications.
Your headphones are equipped with controls so you can quickly mute or unmute the microphone while on a call.
The automatic power off setting lets your product automatically turn off and enter standby if it is not in use for a period of time. This is useful, for example, to conserve power in case your product is accidentally left powered on.
This article outlines software and firmware release dates. It includes release features and bug fixes.
Find out what the LED indicator light on your product tells you about the status of your product.
You can use the Bose product update at btu.Bose.com to update compatible Bose products. This web-based updater is an easy way to keep your product up-to-date with the latest features and improvements. Find out which computers and web browsers are compatible with the updater.