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Device is not responding to remote button commands

If your device is not responding to the remote control, try the following:

Not all features and functions are compatible with all Android™ and iOS devices. For Apple® devices, see Apple® compatible devices. For Samsung® devices, see Samsung Galaxy® compatible devices

For multi-press functions, vary the speed of button presses

Try removing the device from any case or protective sleeve

Verify that the headphone input is free of debris

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