90-day risk free trial, 2-years warranty and free standard delivery for orders above €45

SoundLink® not displayed in AirPlay® device list

To resolve this issue, please try the following:

  • Check to make sure the iOS® device is connected to the same Wi-Fi® network as the SoundLink® Air system. To form an AirPlay® connection, both the SoundLink® Air system and the iOS® device must be connected to the same wireless network. It's possible that the iOS® device is connected to a different network or guest network
  • Be sure that the system is within range of the wireless router. Regardless of how close the streaming audio source is to the system, the SoundLink® Air system must be within range of the wireless router to receive the transmitted signal via Wi-Fi®. A successful connection will be indicated by a solid blue Wi-Fi® indicator on the front of SoundLink® Air system
  • In the iOS® device Settings menu, toggle the Wi-Fi® setting off and on. There may be an issue with the connection between the iOS® device and the Wi-Fi® router. Turning the Wi-Fi® connection off and back on may resolve the issue
  • Try turning the iOS® device off and then back on. Cycling the power of the iOS® device may fix unexplained issues with AirPlay®

Did this information help?

Great, thanks for the feedback. Please feel free to share additional comments below.
We’re sorry this page didn’t meet your expectations. Please tell us about your experience and/or what we could do better.
Thanks, we appreciate the additional feedback you’ve provided