To resolve this issue, please try the following:
Applies to:
If the speaker has not been connected to power and has not been used for 24 days, it enters protection mode to preserve the life of the battery. Connect the speaker to power to exit battery protection mode. New products are often in this mode since they typically stay in a box for more than 24 days
Install any available product updates. Visit btu.Bose.com and follow the instructions to ensure your product has the latest features and enhancements
The battery may not be sufficiently charged. The battery must have some charge in order for it to power up the speaker. For the best results, use a USB charging source that can provide 1.6 amperes of current. As a minimum, the USB charging source must be able to provide 1 ampere of current