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Syncing the music library

Applies to:


If you haven’t already added a music library to your SoundTouch account, see Adding a music library to SoundTouch for instructions and information on the type of music libraries you can add.

Syncing a music library

Syncing happens automatically in the SoundTouch app. Any changes you make to stored music library content will be reflected in the app within 15 minutes of the change.

If needed, you can manually sync the library by following these steps:  

  • Music library on computer
    On the computer containing the music library, right-click the SoundTouch icon near the clock in the system tray (Windows) or menu bar (Mac), then select “Sync Music Library”
  • Music Library on NAS
    In the NAS drive’s settings, look for a “sync”, “refresh” or “re-index” feature. This will sync the contents of the music library folder connecting to your SoundTouch account. For more information on syncing the drive, see the NAS drive’s owner’s guide

If you have difficulty syncing

For computers

  • SoundTouch music libraries are created from files located in either an iTunes or Windows Media Player library. When creating a music library via the SoundTouch app, be sure to choose either iTunes or Windows Media Player depending on how you store your music on the computer. If your music library is stored another way on the computer, you will need to move it to either iTunes or Windows Media Player before it can be found by the SoundTouch app
  • Music must be stored on the computer’s internal hard drive. If your music is stored on a phone, tablet, USB hard drive, another networked computer or in a cloud service, download the music you want in your library to the computer so it can be added to a music library.

For computers and NAS drives

Make sure that the music files you are trying to play are in one of the following formats compatible with SoundTouch:

  • MP3
  • M4A
  • WMA
  • AAC*

*Note: Files purchased from iTunes may be “protected” AAC files that are locked by Apple’s proprietary DRM. These files will only play in the SoundTouch app if they are converted to remove this protection. You can tell if your files are protected in iTunes by checking if they show “protected AAC” under the “Type” column in iTunes. Select these files, right-click them and have iTunes convert them so that they are available via SoundTouch.

If your music files are in a format that is not listed above, convert them to a compatible format. Both iTunes and Windows Media Player can convert music files.

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