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Bose SoundLink Flex Portable Speaker (2nd Gen)

Sold from 2024 – present

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Difficulty using Party or Stereo modes

If you have trouble using Party Mode (playing two speakers in unison) or Stereo Mode (playing two speakers as a left/right stereo pair), try the following:

Party and Stereo modes work with the following Bose app-compatible speakers:

  • SoundLink Flex Portable Speaker (2nd Gen)
  • SoundLink Max Portable Speaker
  • SoundLink Micro Portable Speaker (2nd Gen)
  • SoundLink Plus Portable Speaker
Note: Stereo mode is only available between two speakers of the same model.

Make sure that both Bose apps compatible speakers are powered on and the speaker linking shortcut is enabled.

Bluetooth speakers that are compatible with the Bose app can only be connected together by enabling the 'Speaker Link' shortcut on both speakers. For more information, please refer to using the shortcut buttons and speaker link.

Check for and install any available product updates.

Regardless of the issue you are experiencing with your product, try updating it. Visit btu.Bose.com and follow the instructions to ensure your product has the latest features and enhancements.

Check for and install any available product updates.

On a computer, visit btu.bose.com and follow the instructions to ensure your product has the latest features and enhancements. See Updating the software or firmware of your product.

If using two of the same speakers, name them differently in the Bose app.

When connecting two same-model speakers, give them different names to help distinguish between the two. For more info, see Renaming a product.

Try moving the speakers farther apart.

If you're experiencing audio delays when linking your speakers, adjusting the distance between them can help improve interference and synchronization. Keep them within Bluetooth range, which is about 33 feet (10 meters). However, this range can be reduced by walls, metal objects, doors, or other Bluetooth devices in the area.

On the Bluetooth device, remove all items for Bose products from the Bluetooth menu. Then, try reconnecting.

In the Bluetooth menu of your Bluetooth device, you will see a list of previously connected Bluetooth products. Your Bose product may appear in the list one or more times (meaning it may be listed again as "LE-"). Select each item for the product, and then select Forget, Unpair, Delete, or a similar option to remove it. After that, please try to reconnect. For more information, please refer to Connecting Bluetooth Devices.

Clear your Bose product memory of previously-connected Bluetooth devices.

Your Bose product remembers the last several devices it connected to so it can quickly reconnect to them. In case there is an issue with the device memory, clear it and then try to reconnect the device. For more information, see Clearing the product memory of paired Bluetooth devices and Connecting a Bluetooth device.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
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