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Cannot connect a Bluetooth device
If you cannot pair your Bose speaker or headphones to a Bluetooth device, like a smartphone, tablet, laptop, or TV, here are some things to try.
Remove your product from the memory of the Bluetooth device, then try again.
In the Bluetooth settings of the Bluetooth device, find the list of previously connected products. Remove your product from the list, including any duplicate listings labeled LE (Low Energy), then reconnect it to the device. For more information, see Connecting a Bluetooth device.
Select what you are trying to connect:
Smartphone or tablet
Computer
TV
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