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Cannot control another device using the Bose remote
You can program your Bose universal remote to control a device from another brand connected to your system—like a TV, cable box or Blu-ray player. If you cannot find a code to control or fully control a device, try the following:
Verify your Bose system remote can control your Bose system.
If the remote does not control your system, see Remote is intermittent or does not control your Bose product.
Try the remote that came with the device you are trying to control.
Check if the original remote control for the device can control it. If it cannot, there may be an issue with the device.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
Reset the connected audio or video device.
Electronics may need to be reset from time to time—much like rebooting a computer. Disconnect power from the device for 30 seconds, then wait for it to start up.
Try reprogramming the remote.
In case a setting change or error occurred with the remote—or if the device you are trying to control updated and now requires a different code—try reprogramming your remote to control your devices. For more info, see Programming your remote.
Reset your remote to its default state.
You can clear the codes in your remote and ;return it to its out-of-box state. This could be helpful if an error occurred with the remote. Once cleared, try programming your remote again. For more information, see Clearing devices programmed into your remote control and Programming your remote.
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