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Bose Noise Cancelling Headphones 700 UC

Sold from 2020 – 2023

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Bose USB Link not recognized by 2020 MacBook Air or MacBook Pro models

Some USB 2.0 accessories have been reported to not work with 2020 MacBook Air and MacBook Pro models.

This could happen to the Bose USB Link if its connected to a USB C adapter with a MacBook Pro or MacBook Air. The dongle could be an unrecognized keyboard, despite hearing the correct voice prompt on the headset: "Connected to Bose USB Link."

Update the Apple computer to resolve this issue

Updating the computer to macOS Catalina 10.15.6 will resolve this issue.
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