NEW PRODUCTS ARE HERE! CHECK THEM OUT.
Stores Cart

Bose S1 Pro+ Portable Bluetooth® Speaker System

Sold from 2023 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Wireless transmitter doesn't connect to the system

Troubleshooting steps if you are having issues connecting the wireless transmitter to the system.

Check the power light to make sure the transmitter is powered on

The wireless transmitter power light should be white, indicating that it's on.

Check the connection light to confirm whether the transmitter is connected to the system or not

The connection light is the closest to the MUTE button and should be solid blue. If the light is turned off, try pairing the transmitter to the channel again.

Move the transmitter closer to the system (within 20 ft or 6 m) and away from any interference or obstructions.

You may be experiencing interference and need to move closer to the system.

Reset the Wireless Transmitter

Factory resetting a wireless transmitter clears all pairing information and returns it to original factory settings.

On the transmitter, press and hold the Power button  for 10 seconds until the power light turns off. Then try to power on the transmitter.
Was this article helpful?
Submit
Thank you for your feedback!