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Bose SoundLink Flex Portable Speaker (2nd Gen)

Sold from 2024 – present

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Microphone does not pick up sound

If the microphone on your product does not pick up your voice or people cannot hear you talking when making phone calls with your product, try the following:

The special edition SoundLink Flex speakers do not have a microphone.

The special edition SoundLink Flex portable speaker (both first and second generations) does not contain a microphone and does not have speakerphone functionality. Serial numbers of these speakers begin with either 086252 or 086253.

Select how the device is connected:

Using a Bluetooth® connection

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