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QuietComfort® 25 Acoustic Noise Cancelling™ headphones – Samsung and Android™ devices

Sold from 2015 – 2018

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Faint clicking sound in the headset

If you are experiencing any abnormal sounds coming from your headset, please try the following:

Determine if the clicking sound is present during noise cancelling only.

Detach the audio cable from the headset and test. If the faint clicking is not present, see Poor sound quality from product.

Replace the battery.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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