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CineMate® 120 home cinema system

Sold from 2014 – 2015

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Cannot connect to Wi-Fi network

If your product is unable to connect to your wireless router for Internet access:

Here are some things to know:

  • The optional Bose SoundTouch adapter must be connected to the system console for Wi-Fi connectivity. This was available as an accessory.
  • Your system must be within the wireless range of your wireless router or connected wireless extenders (if in use).
  • Mobile hotspots are not recommended since they can have limited or inconsistent performance.

View common or advanced troubleshooting.

Try the common solutions first. If you're still unable to connect, there are some advanced solutions to try.

Common solutions

Advanced solutions

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