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Standard terms and conditions of sale

These terms and conditions of sale ("Terms and Conditions of Sale") explain your rights and obligations in relation to any purchase, order, receipt, or delivery of any product from Bose Limited, Bose Corporation, and its subsidiaries or affiliates ("Bose") through this Bose.ie website ("website").

Contact Details

Our registered address is:

Bose House
Quayside
Chatham Maritime
Chatham
Kent, ME4 4QZ
United Kingdom

TEL: 1 800 656 750
Registration number: 1187672
VAT number: IE 995 143 20

You can write to us at our registered address above or via email at sales_support_ie@bose.com.

Delivery

Subject to product availability,we endeavour to deliver your order within 5 working days through UPS. If you are unable to sign on the first delivery attempt, the UPS courier will leave a card and will then attempt to deliver on the next two working days. If you anticipate being unable to accept the order on those days, please contact the courier to make an alternative arrangement. The courier's contact details will be provided on their calling card.

Special postage and packing prices may be featured from time to time.

For multiple products purchased at the same time, you will be charged the postage and packing amount for the individual product with the highest postage and packing cost.

The charges and terms for postage & packing and delivery are subject to change without notice. All charges include taxes.

Price and Payment Terms

For orders placed on this website, Bose accepts: Visa, MasterCard, Delta, and Switch. For information on other methods of payment, please call 0044-1392-428388.

Prices are subject to change without notice. Not responsible for typographical errors. All prices include taxes.

Satisfaction Guarantee

Try your BOSE® product at home for 30 days, risk free. Your satisfaction is guaranteed. Should you have a problem or are not happy with any BOSE® product purchased on our website, please contact Bose Customer Services on 0044-1392-428388. Or send us an email at sales_support_ie@bose.com. Either way, we can help work through any issues you may have with your purchase. If you feel the product just isn't right for you, simply call the number above to arrange a return directly to Bose within 30 days. Postage and packing is not included in the risk free offer.

Product must be returned in its original condition.

If you elect to purchase a product online, Bose processes your payment through a third party company, Ogone. In order to complete your transaction you agree and consent to the transfer and storage of your financial information, your name, address, and other relevant information with Ogone.

Warranty

We offer a two-year guarantee against defects in materials or workmanship. If your product is not satisfactory in accordance with the terms of the limited warranty, please contact Bose Customer Services on 0044-1392-428388, or send us an email at sales_support_ie@bose.com.

Limitation of Liability

These limits do not supersede your statutory rights. For products purchased on this site, except for claims of personal injury or death, the maximum liability of Bose shall not exceed the actual purchase price of the product. Bose shall not be liable for any losses except those losses which are a foreseeable consequence.

Other Information

We advise you to print a copy of your order for your information in the future.

Irish Customers

If you purchased any BOSE® product in Ireland from this website, any contract between us will be governed by Irish law and the courts of Ireland will have exclusive jurisdiction over any disputes arising out of or in connection with this contract. All dealings, correspondence and contracts between us will be made or conducted in the English language. This contract is concluded when first the "Yes" radio button next to the statement "I have read and consent to the Terms and Conditions of Sale and Privacy Policy" on the Payment page of the Order is checked and you press the "Place order" button.

Please print this Terms and Conditions of Sale page and retain it for your records.
You may have other rights granted by law and under the website and these Terms and Conditions of Sale do not affect these.

Should you have a problem or are not happy with any BOSE® product purchased on our website, please contact Bose Customer Services on 0044-1392-428388, or send us an email at sales_support_ie@bose.com.

Confirming your identity

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Review Platform

Bose reserves the right to review and delete postings that are submitted on the review platform of www.bose.ie. Bose reserves the right to remove content or not post content that in its sole discretion is deemed inappropriate or offensive, including but not limited to:

  • Advertisements of any kind, including competitor advertisements, item sale, solicitation, self-promotion, and spam
  • False, inaccurate, or misleading information
  • Personal or corporate attacks, including attacks on Bose, its employees, suppliers, distributors, and affiliates
  • Irrelevant content, including misleading material, or that which portrays Bose in an inaccurate manner
  • Material that threatens, harasses, or otherwise violates the legal rights of others, including material that reveals the privacy or personal information of other users
  • Content that contains any malware, software programs, or files that may violate the intellectual property rights of any party, or include offensive content, or damage other users' viewing devices