A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.
Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.
If you should happen to lose or break a rubber foot, you can easily replace them by following these instructions:
The mounting bracket offers flexible placement to elevate or aim your speaker properly toward an audience.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
You can give your Bose product a different name. This can be helpful, for example, to identify your product when multiple Bluetooth® products are listed in an app or device menu.
If you have an Apple iOS device, you can close your My Bose account from the Bose app (this option is not available for Android devices). Closing your account will delete your entire My Bose account. You will not be able to access any Bose services or applications where you sign in with that account. This includes the SoundTouch app, the Bose Connect app, and the Bose app for smart soundbars and speakers. You may also lose some features of your Bose products that require these services or applications.
Find out how to safely connect your product to a power source.
The free Bose app lets you set up your product, configure its settings, control streaming music, and more, all from your mobile device. Find out which Bose products work with the app and how to get it.
Your speaker has jacks to connect additional speakers. This is useful for venues where added tonal range or sound coverage is needed.
View this article to find out the different ways to use your speaker.
View this article to learn how to connect different sources to your speaker using cables and Bluetooth.
With the optional Bose wireless transmitter accessories, you can wirelessly connect your instrument or microphone to the system through the wireless receivers built in to Channels 1 and 2.
Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
The mounting bracket offers flexible placement to elevate or aim your speaker properly toward an audience.
Computers let you select where you want sound play from, like a Bluetooth® speaker, headphones, internal computer speakers, or another connected audio device. Find out how to select the audio output device you want to hear.
Find out how to use the Bose app to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Your speaker has jacks to connect additional speakers. This is useful for venues where added tonal range or sound coverage is needed.
View this article to learn how to connect different sources to your speaker using cables and Bluetooth.
Now your systems can be grouped to play music (in mono or stereo) in tandem. The Dual Wireless Streaming feature in the Bose Music app lets you play Bluetooth audio from both the system and another compatible Bose system at the same time in either dual mono or stereo.
Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.
The battery in your product can be removed so you can insert a new battery if your battery weakens or dies. Find out how to access and replace the battery.
Find out how to charge the battery in your product so you can use it on the go.
Using presets optimizes the sound quality from your system for the selected audio device. Find out how to choose and change presets.
The Expanders setting determines whether the system reduces the volume of low-level background noise for a channel, such as noise caused by electrical feedback, radio frequency interference, or your environment. You can disable this feature for one or more channels if necessary for your setup scenario.
Live Stream mode allows the system to be recognized as an audio interface when you connect it to your computer using a USB-C® cable. This lets you perform live for an online audience or record audio directly to your computer’s digital audio workstation (DAW).
You can make real-time adjustments to the volume, treble, bass, and reverb using the controls on your speaker.
You can adjust channel and system settings to best support your setup scenario.
This article outlines software and firmware release dates. It includes release features and bug fixes.
The automatic power off setting lets your product automatically turn off and enter standby if it is not in use for a period of time. This is useful, for example, to conserve power in case your product is accidentally left powered on.
Find out how to safely connect your product to a power source.
Find out what the LED indicator light on your product tells you about the status of your product.
The status icons show channel and system settings.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
Find out how to Enable/Disable channel insert functionality.
Find out how to enable or disable the wireless transmitter functionality.
You can use the Bose product update at btu.Bose.com to update compatible Bose products. This web-based updater is an easy way to keep your product up-to-date with the latest features and improvements. Find out which computers and web browsers are compatible with the updater.